FAQs

Yes, shipping is free on all orders within the USA. No minimums, no surprises at checkout.

In-stock items ship within 1 business day and usually arrive in 5-8 Business days. Handcrafted or made-to-order pieces take a little longer; the lead time is listed on the product page.

If something isn't right, you have 30 days to return it for a refund or exchange. Items should be unused and in original condition.

Message us before ordering if you're unsure, and we'll confirm fitment first. If a part still doesn't fit as described, contact us, and we'll make it right with a return or exchange.

If it hasn't shipped yet, contact us right away with your order number and we'll do our best to change or cancel it. Once it's on the way we can't pull it back, but our returns process has you covered.

Yes. You'll get a confirmation email straight after checkout, and a second email with tracking the moment your order ships.

Email us as fast as you can with your order number and the correct address. If it hasn't left the shop, we'll fix it before it ships.

If you're building out your van and don't know where to start, reach out. We'll help you prioritize the upgrades that matter most for your setup.

Every product page lists the vans it fits, just match your make, model and year. Not sure? Send us your details and we'll confirm before you buy, no guesswork.

Yes. Everything is handcrafted in our San Diego shop. We run this gear in our own vans, so if it isn't good enough for us, it doesn't go in the shop.

Most upgrades are a confident DIY fit with basic hand tools, and the difficulty is noted on each product page. Clear instructions are included, and we answer installation questions personally if you get stuck.